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Turbo Tables
Turbo Tables delivers the most accurate and reliable traffic and trunk forecasting resources available. The tables, presented in Microsoft Excel®, are easy to use and utilize the Erlang-B, Erlang-C and Poisson formulas.  Used by millions worldwide, Turbo Tables can provide results for:

  • Traffic capacity of trunk/agent groups
  • Grade of service of trunk/agent groups
  • Traffic carried on a single trunk group|
  • Percentage of calls served in a given time
  • Average Speed of Answer
  • Number of agents/IVRs required.
These functions are implemented by a series of complex mathematical formulae so the speed of computation is nearly the same for 10 lines as it is for 1000.

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